Frequently Asked Questions
Find quick answers about Kinectico's technology, implementation, and support
General
Who uses Kinectico systems?
Sports academies, professional clubs, universities, medical institutions, police, and military organizations worldwide.
Are your solutions customizable?
Yes. From small studios to national performance centers, we tailor each installation to your specific needs, space, and budget.
Products & Technology
What is HyperFloor™ made of?
Modular tiles with embedded sensors, available in performance vinyl or turf finishes for different environments.
Do I need Starrize OS™ to use HyperFloor™ or HyperLab™?
They can run standalone, but Starrize OS™ unlocks full management capabilities and integration with other systems.
Can I add wearables or external devices?
Yes, Kinectico supports integrations with IMUs, GPS, heart rate monitors, and force plates for comprehensive data collection.
Implementation
How long does installation take?
Portable systems: under 2 hours. Fixed labs: 1–3 days depending on scope and complexity.
Do you provide training for staff?
Yes, comprehensive onboarding and continuous support are included with every installation.
What are the space requirements?
From 2×2 m (HyperFloor™ Mini) to large-scale labs of 250 m²+, we have solutions for every space.
Support
Do you offer warranties?
Yes. All systems come with multi-year warranties and comprehensive service plans.
What if my system needs service?
Remote diagnostics are included; global partners provide on-site support when needed for quick resolution.
Still Have Questions?
Our experts are ready to guide you through every step — from concept to installation.
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